I choose the second example since it is related to my current major. As retail students, professors always tell us communication skill us the most important lesson we should learn. Lots of examples proved that a bad communication can destroy a whole business.
Human dominance over animals is the language. People always take this for granted, so they do not think they should learn how to communicate with others. Communication is not that easy as it seems. Apparently we should not just know what do we say, it is more important to know how we should say. If people can’t communicate their thoughts and ideas correctly, others will not earn anything from the words. The ever worse case is showed in the example.
Before the appearance of Internet, we do not need to concern communication issues associated with emails. However, this is the century of high-tech. Communicating through emails becomes one of the most common ways people attend to choose. Personally speaking, I think it is much harder to communicate through emails than face-to-face. People can get direct responses from face-to-face communication which means they will be able to correct their speaking ways, tongues, body language according to the scenario. However, email is a combined outcome of thinking and writing. It is impossible to make any changes to the original email after it was sent out. Try to think from others ‘perspectives and pay special attention to the writing are things people should take care. Especially as a leader, since his/her actions will determine the whole group’s orientation.
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